Anthony Justin F. Veneracion

Anthony Justin F. Veneracion, MTM, currently serves as an Account Transfer Administrator at Fidelity Canada since January 2024, with prior experience as a Global Operations Leader at DXC Technology. At DXC Technology, notable contributions included the development of a 90-day intervention plan to revamp operations and an incident management assessment that significantly reduced aging tickets. Anthony also held the position of Channel Performance Management Leader at Globe Telecom, where key accomplishments included the creation of a fully automated NPS and VoC dashboard. Additional roles included Change Management Analyst at Cambridge University Press, where Anthony established an Automated Change Portal, and Change Manager at Hewlett Packard Enterprise, with responsibilities that ranged from leading major projects to ensuring service compliance across various applications. Academic qualifications include a Master of Technology Management from the University of the Philippines and a Bachelor of Science in Information Systems from the University of Santo Tomas.