Rahul Agarwal

Rahul Agarwal is an accomplished operations leader with extensive experience in driving operational excellence and transformation strategies. Currently serving as Director of Operations Chapter and Governance at Fidelity International since June 2015, Rahul leads a team of over 800 individuals to enhance customer outcomes and mitigate risks. Prior to this, Rahul held various leadership roles at GENPACT from 2006 to 2015, including Assistant Vice President, where responsibilities included leading wealth and advisor services operations and managing large-scale project transitions. Earlier experience at ICICI Bank as Regional Sales Manager involved achieving profitability targets and driving product visibility across multiple states. Rahul holds an M.B.A. in Finance from Symbiosis Institute of International Business and is pursuing an Executive Program in Digital Transformation and Artificial Intelligence at the Indian Institute of Management, Lucknow.