Amy G.

Amy G. is a skilled Cyber Security Analyst with extensive experience in technical support and computer repair. Currently employed at Fidelity Life, Amy G. has successfully implemented security measures, such as the O365 Phishing Add-in and DMARC on domains. Previous roles include Help Desk Support at Rightpoint and Gonnella Baking Co., where Amy G. managed various support requests, resolved technical issues, and collaborated with teams to enhance service delivery. Additional freelance work as a computer technician has involved troubleshooting hardware and software issues, educating customers, and performing repairs. With a strong educational background in computer networking and telecommunications, Amy G. demonstrates a comprehensive understanding of both cybersecurity and technical customer support.