Marc M.

Marc M. has over 25 years of experience in IT management and support, currently serving as the Major Incident and Problem Manager, Team Lead at Fidelity National Financial since November 2018. Previous roles include Automated Systems Technician for the County of San Bernardino, IT Deployment Lead/VIP Desktop Administrator at Murphy, McKay & Associates, and Manager of the Customer Support Center at ZAG Technical Services. Marc also worked as a Global Help Desk Manager at Mphasis and served in various technology support capacities at Menlo College, DPR Construction, and Perot Systems. Educational credentials include studies at The University of Texas at Arlington and JJ Pearce High School. Notable projects reflect expertise in service desk leadership and technical support for companies such as Bank of America and IBM Global.