Vicario Juan is an experienced Information Technology professional currently serving as the Information Technology Service Desk Manager at Fidelity National Financial since January 2019. Previously, Vicario worked as an IT Support Technician for Apple One and Robert Half from January 2017 to February 2022, and for SA Recycling in 2016, where key responsibilities included setting up user profiles, managing Active Directory, and installing software and hardware. Additional experience includes customer support roles at Teletrac Navman from 2012 to 2015, addressing software and hardware issues while adhering to service level agreements, and a supervisory position at McMurray Stern from 2003 to 2010. Vicario holds a degree in Information Technology from the University of Phoenix, completed between 2011 and 2014.
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