Allan Maughan is currently the Vice President of Contact Center Operations at Fidelity Investments, where they have held various leadership roles since 2015, including Director of Real Time Operations and Director of National Console. They have a Bachelor's degree in Sociology from Le Moyne College and earned an MBA from Babson College between 2018 and 2020. Allan's extensive experience in the financial services industry emphasizes their commitment to operational excellence and team leadership.
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