Caitlin Downing

Caitlin Downing has extensive experience in digital marketing and client experience strategy, currently serving as VP and Squad Leader for Digital Advice Customer Acquisition at Fidelity Investments since April 2016. Previously, Caitlin held the role of Director of Digital Planning Experience at Fidelity, focusing on enhancing client experiences for Robo and Hybrid managed account clients. Prior experience includes positions as Marketing Director and Senior Marketing Manager within Fidelity Institutional and an MBA internship at State Street Global Advisors. Caitlin's earlier career includes a significant tenure at Fish & Richardson as Business Development Manager and Marketing Coordinator, along with volunteer oversight during the Democratic National Convention. Educationally, Caitlin earned an MBA in Product and Brand Management and a B.A. in Communications and History from Boston College. Additionally, Caitlin co-directed the Graduate Women in Business Club during the MBA program.