Fidelity
Craig Herrmann is a seasoned professional in customer relations and account management, currently serving as a Customer Relationship Advocate at Fidelity Investments since July 2025. Previous experience includes various roles at Gartner from April 2022 to July 2025, where Craig held titles such as Client Executive, Senior Account Executive, and Account Executive focusing on High Tech MSE markets. Earlier positions at TEKsystems involved responsibilities as a Network Infrastructure Account Manager and Technical Recruiter. Craig also managed retail properties at NewQuest Properties and commercial properties at Boxer Property. Academic qualifications include a Bachelor of Science degree in Business Administration and Management from Indiana Tech, completed in December 2012, and studies at Delta State University from January 2010 to December 2011.
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Fidelity
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Fidelity is a privately owned investment manager. It also provides IRAs, 401(k) rollovers, annuities, discount brokerage services, retirement services, estate planning, wealth management, securities execution and clearance, and life insurance services to its clients. Fidelity provides its services to individual investors, businesses, financial advisors, and institutions. It manages equity, fixed income, and balanced mutual funds. Fidelity invests in the public equity and fixed income markets across the globe. It conducts in-house research to make its investments. Fidelity operates as a subsidiary of FMR LLC. It began operation in 1946, with its headquarters in Boston in Massachusetts.