John Grdina

John Grdina is a seasoned professional specializing in digital product management and customer experience, with a strong focus on simplifying complex processes and enhancing customer loyalty. They have held various roles throughout their career, including IT Director at Call Center Resources, Inc., and VP of Product Management at Fidelity Investments. With a background in telecommunications engineering at Cleveland Clinic and consulting experience at RelateCare, John is adept at leading diverse teams to deliver impactful digital solutions. They earned a BS in Economics & Finance from Bentley University, further demonstrating their analytical expertise.