Kevin Pence

Kevin Pence is an accomplished IT professional with extensive experience in systems services and support. Currently serving as Director at Fidelity Investments since June 2023, Kevin brings a strong background in IT regulatory and audit oversight from Credit Suisse, where responsibilities included IT audit compliance and governance from November 2017 to June 2023. Previous roles include Service Center Operations Director at Arch Mortgage Insurance Company, where management of help desk and ITIL incident/problem management was key. Kevin's early career at Motorola Solutions involved governance of global IT processes and managing client security services. With a Bachelor’s degree in Software Engineering from the University of Phoenix and Florida State University, Kevin combines technical expertise with leadership skills in IT operations.