Kim Harper

Kim Harper is an accomplished Operations Manager with eighteen years of industry experience, specializing in retirement distributions, back-office operations, margin, and donor advisor funds. Previously, Kim served as the Core Contributions Operations Manager at Fidelity Charitable, leading a team of 20 direct reports and enhancing customer service through effective training and problem resolution. Kim's earlier roles at Fidelity Investments included various leadership positions where they developed strong communication and organizational skills while managing complex customer inquiries and operational efficiency. Prior to Fidelity, Kim was an Assistant Store Manager at Lane Bryant, where they honed their customer service and team management abilities.