Madhan Sai

Madhan Sai is a seasoned professional currently serving as the Director of Business Process Improvement at Fidelity Investments. Previously, they held several leadership roles at Fidelity, including Leader of Quality and Service Delivery Leader for Business Performance Excellence. Madhan's career began at Citibank India as a Marketing Executive, followed by positions at Standard Chartered Bank and Kidstuff, where they focused on marketing and operations. They hold a Bachelor of Laws from Bangalore University and a degree in Economics from St Joseph's College, along with MBB certification from the Indian Statistical Institute.