Matt Dionne is the VP, Strategy Leader for CS&A Learning at Fidelity Investments, where they deliver innovative learning solutions to enhance the customer experience across Fidelity's national and regional centers. With a background in adult learning and development, Matt has demonstrated expertise in consulting, facilitation, and team collaboration. They previously served in various roles at Fidelity since 1999, including customer service, training, and product ownership within agile teams. Matt holds a Bachelor of Arts in Interdisciplinary Studies from the University of Massachusetts Amherst and is currently pursuing an MBA at the Isenberg School of Management.
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