Michelle McNeil

Vice President, New Customer Experience - Digital Shopping & Onboarding

Michelle McNeil is an accomplished professional with extensive experience in graphic design, marketing, and customer experience across various industries. Beginning with a Graphic Designer role at Roger Christian & Company in 2004, Michelle progressed to significant positions such as Regional Marketing Manager at Spectrum Athletic Clubs and Digital Marketing Manager at Baptist Health System, where expertise in rebranding and digital strategies was developed. As Vice President at Fidelity Investments since 2020, Michelle has focused on enhancing digital shopping and onboarding experiences, driving strategic initiatives and backlog prioritization. Prior roles at USAA involved leading product management and SEO strategies, resulting in substantial value delivery through data-driven approaches and cross-functional collaboration. Michelle holds a BFA in Communication Design from Texas State University and an Associate Degree in Graphic Design from San Antonio College.

Location

San Antonio, United States

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