Nicole Cairns is a seasoned professional with extensive experience in product development and digital strategy, currently serving as Director of Product Development at Fidelity Investments from July 2021 to September 2024. In this role, Nicole shapes the product vision and roadmap for high-impact digital journeys affecting 4 million users, successfully delivering minimum viable products (MVPs) that enhance conversion and user experience. Previously, Nicole held various leadership positions at Fidelity, including Director of Retirement Products, where agile methodologies and client feedback were leveraged to improve digital solutions for retirement clients. Additional accomplishments include leading a significant enterprise software rollout and implementing change programs that significantly boosted employee engagement and retention. Nicole holds a Master of Business Administration from the University of North Florida and two Bachelor of Arts degrees in English from the same institution. Early career experience includes a position as a Barista at Starbucks from August 2002 to June 2006.
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