Sourav D.

Sourav D. has over 13 years of experience in analytics and workforce optimization, primarily at Fidelity Investments since February 2015, where Sourav currently serves as Director of Global Workforce Optimization, leading a team that supports analytics for Stock Plan Services and WI Operations teams. Prior experience includes roles at Firstsource Solutions Limited, where Sourav advanced from Management Trainee to Manager of Corporate Workforce Management, establishing key BI platforms and improving forecasting and scheduling efficiencies. Sourav's academic foundation includes an MBA in Operations and Marketing from the Indian Institute of Technology, Madras. Through various roles and internships, including a study on the market potential of Microsoft Dynamics NAV, Sourav has developed a strong background in data analysis, capacity planning, and operational efficiency improvements in diverse industries.