Nancy Gorham

Nancy Gorham, MBA, has extensive experience in customer service and management, having held various roles in the banking and call center industries. At Fidelity Bank, Nancy serves as the Contact Center Manager, leveraging skills developed as a Call Center Supervisor at Anomaly Squared, where supervision transitioned to remote work. Previous positions include Customer Service Manager at Fidelity Bank and Customer Care Supervisor, where Nancy managed teams and focused on training and quality assurance. Additionally, Nancy has experience as an Independent Sales Representative for AVON, where recruitment and team leadership were key responsibilities. Educationally, Nancy holds an MBA in Business from Colorado Christian University.