Marie-Pascale Frix

Marie-Pascale Frix has extensive experience in business management and customer service, currently serving as the Business Intelligence Manager at The FIDI Global Alliance since 1998, where oversight includes quality certification for a network of over 600 removals companies. Previous roles include Senior Manager of Customer Services, Services Support Manager/Project Manager, and Operations/Administration Manager, demonstrating a strong focus on service excellence and operational efficiency. Prior to this, experience includes financial roles at AT&T Europe from 1994 to 1998, contributing to budgeting and merger & acquisition projects, and a brief assignment as a Translator/Data Analyst at the Belgian Foreign Office during Belgium's EU Presidency. Marie-Pascale Frix holds a Master's in Translation, a Teacher's Master in foreign languages, and a Prince2 Project Management Certification.