AJ Motta

AJ Motta has a strong background in IT support and management. Their most recent position was as an IT Support Technician at Fieldpoint Private, which began in 2021. Prior to that, they worked at NSC Global as a Service Delivery Manager from 2014 to 2021. In this role, they achieved various accomplishments, such as increasing GP by more than 5% and reducing employee turnover. They also held the titles of Area Resource Manager and Lead Desktop Support Engineer at NSC Global.

Before joining NSC Global, AJ worked at Atos as a Lead Deskside Engineer from 2011 to 2014. Their responsibilities included creating custom scripts for software packages, supporting smartphone devices, and providing VIP support. They also supported the data center and performed server monitoring tasks.

Prior to Atos, AJ worked at Siemens Healthcare as a Lead Deskside Engineer from 2007 to 2011. During this time, they played a key role in the transition from Bayer Healthcare to Siemens and managed incident tickets and escalations. They also had experience with PC image installations and script management.

AJ's career started at Pomeroy IT Solutions, where they worked as a Deskside Engineer from 2005 to 2007. They were responsible for staging and deploying PCs, testing software applications, and troubleshooting AV systems.

Before Pomeroy, AJ worked at Getronics as a PC Staging Lead from 2004 to 2005, and at Kraft Foods (Gevalia) as an Information Technology Intern from 2002 to 2004.

Overall, AJ Motta has a diverse range of experience in IT support, management, and leadership roles, and has demonstrated accomplishments and skills in various areas of IT operations.

AJ Motta completed their Bachelor of Science degree in Mathematics from Pace University-Pleasantville/Briarcliff Campus from 1998 to 2001. They then pursued a Master of Science degree in Telecommunications from Pace University, although the start and end years are not provided. In terms of additional certifications, AJ Motta obtained a Cisco Voice certification in May 2016. They also possess an A+ certification from CompTIA, and a Dell certification, although the details regarding the institution and the specific dates of obtaining these certifications are not given.