Otis Tramble III

Quality Assurance Engineer at FieldRoutes

Otis Tramble III, MBA has a diverse work experience spanning several industries. Otis began their career working as a Cashier at Dollar General, where they gained experience in customer service and managerial duties. Otis then transitioned to the role of Assistant Manager at Tuesday Morning before joining Best Buy as a Customer Service Specialist and later as a Back Office Leader. In these roles, they were responsible for managing payroll, coordinating training, and serving as a point of contact for customers.

In 2019, Otis joined SYKES as a Customer Service Technician, further enhancing their customer service skills. Otis then moved on to FieldRoutes, a ServiceTitan company, where they initially worked as a Technical Support Agent, providing technical assistance to customers. Otis later advanced to the position of Enterprise Technical Support Agent and currently holds the role of Junior Quality Assurance Engineer.

During their time at Southern Arkansas University, Otis served as a Graduate Assistant in the College of Business, where they worked closely with the marketing faculty and provided support to the student-marketing team. Otis also gained experience as a Student Worker in the Physical Plant Paint Department.

Overall, Otis Tramble III, MBA has a strong background in customer service, technical support, and leadership roles, with a focus on delivering excellent service and ensuring customer satisfaction.

Otis Tramble III, MBA has a comprehensive education history. Otis began their academic journey at Southern Arkansas University Tech in 2007, where they obtained an Associate of Arts (A.A.) degree in General Studies. Following this, they pursued further education at the same institution, earning another Associate of Arts (AA) degree in General Studies in 2009. Otis then decided to enhance their qualifications by enrolling at Southern Arkansas University, where they pursued a Bachelor of Business Administration (BBA) degree in Business Administration and Management, General from 2009 to 2011. Building upon their undergraduate studies, Otis took a significant step and enrolled in Southern Arkansas University once again, this time to obtain a Master of Business Administration (MBA) degree in Business Administration and Management, General from 2012 to 2013. Through this educational timeline, Otis Tramble III has efficiently developed a solid foundation in business-related subjects.

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