Erica Oesterreich

Erica Oesterreich is an experienced operations analyst and customer service specialist currently at FieldTurf, where responsibilities include auditing project performance, forecasting, job costing analytics, and customer satisfaction analysis. Prior to this role, Erica founded PersonalScrapper.com in 2001, delivering monthly scrapbooking kits to members. Additionally, co-founding Startup Your Startup involved creating a program to support local startups, while ReturnGuru focused on simplifying the return process for consumers. Earlier marketing experience was gained at Advanced Information Solutions, overseeing integrated marketing communications and strategic planning. Erica holds a Bachelor's degree in Business and Psychology from Western Oregon University.