Daiana Xisto

Daiana Xisto currently serves as Coordenador de atendimento ao cliente at Sistema FIERGS since January 2023. Previously, Daiana held the position of Coordenador de atendimento at Ticket Log from September 2014 to November 2022, where responsibilities included planning, implementing, and coordinating customer service procedures, as well as participating in recruitment processes. Earlier career experiences include roles as Coordenadora de Equipe at Microcity, where achievements involved the implementation of ERP systems, budget management, and significant improvements in sales and operational productivity. Daiana also has a background in pós-vendas management, particularly for corporate clients, emphasizing service level agreements and client satisfaction. Daiana Xisto's educational background includes an MBA in Gestão de Negócios from Fundação Dom Cabral and a degree in Ciência da Computação from ULBRA.