Lars Meiners is an experienced professional in technical support and customer engagement, currently serving as an Enterprise Support Manager at Figma since August 2022. Prior to this role, Lars held the position of Technical Support Manager at Medallia from April 2021 to August 2022, and previously led the Service Desk team at Decibel, a Medallia company, where significant improvements were made in ticket resolution efficiency. Lars's experience also includes supporting high-profile restaurants as a Support Supervisor at OpenTable, where contributions were made to the in-housing of customer support and team development. Earlier roles include Technical Support Representative at OpenTable and QA Localisation Technician at Testronic, providing quality assurance for game localization. Lars began a career as an IT Supporter on a freelance basis, showcasing a strong foundation in technical and customer support strategies.
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