Sylvia Yeoh is an experienced customer success professional currently serving as the Onboarding Manager for Enterprise Customer Experience at Figma since December 2023. Previously, Sylvia worked at Google as a Customer Success Manager for Fitbit Health Solutions in the APAC region, where responsibilities included managing customer success programs and driving retention strategies for enterprise clients. Prior to that, at LinkedIn, Sylvia held the position of Senior Customer Success Manager for Large Enterprise accounts, collaborating with key clients to optimize the use of LinkedIn's SaaS solutions. Sylvia's earlier roles at LinkedIn also included positions as Customer Success Manager for the Singapore Public Sector and APAC, as well as Sales Analyst, supporting major clients in Southeast Asia. Sylvia began their career at Hays as a consultant, specializing in recruiting sales and marketing experts in IT and media. Sylvia holds a Bachelor of Business and Commerce degree with a focus on Marketing and Management from Monash University.
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