Shawan Russell

Shawan Russell is a Vice President of Customer Operations at Figure, with a notable history of leadership in the mortgage industry. A USMC veteran, Shawan has held various roles at SoFi, including Director of Home Loans Operations and Director of Processing, Closing, Post Closing and Funding. Prior to their tenure at SoFi, Shawan worked at Wyndham Capital Mortgage in several director-level positions overseeing client experience and processing. Shawan also gained experience as a Secondary Marketing/Lender Liaison at Montage Mortgage and as an Operations professional at Ameritrust Mortgage. Educated at Campbell University, Shawan earned an Associate's degree in Law/History.