Mathilde Powell Menard

Claims Back Office - Marine Cargo // Gestionnaire Sinistres Et Recours BO at Filhet-Allard Maritime

Mathilde Powell Menard holds a diverse background in logistics, customer service, and early childhood education. Currently employed at Filhet Allard Maritime as a Claims Back Office Manager since September 2022, Mathilde is responsible for collecting and managing claims submissions from clients, ensuring timely processing and follow-up. Prior experience includes a role as an aviation general agent at Aviapartner Executive, where quality service and client satisfaction were prioritized. Mathilde also worked as an ATSEM at École Sainte Marie de la Ferrade, providing support to young children and teachers in early education settings. Educational qualifications include a Master’s degree in Logistics and International Trade Management from ISTELI and a Bachelor's degree in Logistics and Transport Management from IUT de Bordeaux, both enhancing skills in supply chain management.

Location

Bordeaux, France

Links


Org chart

No direct reports

Teams

This person is not in any teams


Offices


Filhet-Allard Maritime

Sector of activity: Marine Insurance Brokerage Our slogan “At the heart of International Trade, Shipping & Industry” reflects the vision of FILHET-ALLARD MARITIME (FAM), specialists in marine and transport risk since 1846. Our activity is focused on international trading. Our Expertise : The risks we handle include Marine Cargo, Storage, Charterers’ liability / FDD, Political violence, Political risks, War risks, Traders’ Defence, Trade disruption, Cargo owner legal liability, Bunkers cover, Credit risks, Contract frustration, Transport Operator Liability, Claims recoveries and defence, Parametric Insurance for Agriculture, Hull and Machinery, Ship owner liability and P&I. We protect, defend and serve our customer’s interests by providing: • Tailor-made coverage & solutions • Risk consulting, mitigation & control • Claims & Recoveries handling expertise. • State of the art Data Management & Analytics • Regulatory watch & sanctions surveillance to secure the compliance & the continuity of business Our Strengths : • A dynamic and experienced team of Account Executives, Underwriting Specialists, Claims Handlers, Recovery Specialists, and Back Office Management dedicated to each client. • Innovative, personalized and technically effective solutions. • An internationally recognized insurance brokerage leader, approved by industry professionals such as banks, shipowners and brokers. Global Presence : • A technical and logistical platform of over 150 employees covering worldwide activities with offices in: Bordeaux, Geneva, Abidjan and Istanbul. • In December 2021, FAM became a major stakeholder in Latitude Brokers, a specialist marine and offshore energy insurance/reinsurance broker based in Hong Kong and Singapore. ℹ contact@fa-maritime.com


Industries

Headquarters

33735, France

Employees

51-200

Links