Daniel Glovier has a diverse work experience in various high-level roles related to client support and management. Daniel is currently serving as the Vice President of Client Support at Finalsite, where they lead a global team, influences company goals and priorities, and implements standardized processes for improved customer satisfaction. Prior to Finalsite, they held the same position at Anthology Inc, where they also contributed to company objectives and implemented standardized processes. From 2014 to 2021, they worked as the Senior Director of Customer Support at Blackboard, where they guided client support processes and mentored remote employees. Before that, they served as the Director of Client Support at Edline, where they developed scalable processes and ensured efficient support for clients. Additionally, they have experience as a Project Management Consultant at UBS and as a Communications Manager at The Systems House.
Daniel Glovier earned a Bachelor of Arts degree in Non-Fiction Writing from the University of Illinois Chicago. Daniel attended the university from 1985 to 1990. In addition to their degree, Daniel obtained a certification in Unconscious Bias from LinkedIn in July 2020.
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