John Hamm has a diverse background in customer service and collections, currently working as a Credit Card Specialist at RBC since February 2024, while also serving as a Collections Specialist at Financial Debt Recovery Limited since November 2022. Previous experience includes roles such as Supervisor and Debt Consultant at Total Credit Recovery Limited, and Senior Agent at SinglePoint, where John assisted customers with online loan applications. Other positions include being a Recruitment Specialist at S & P Data and an Outbound Sales Representative for Bell, alongside earlier work as a Customer Service Representative for Crave TV and a Mail Processing Clerk for the City of Toronto. John completed education at Earl Haig from 1999 to 2004.
Financial Debt Recovery Limited (FDR)
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Financial Debt Recovery is a single source provider for all corporate credit and receivable management needs, focused on collection services for accounts at all placement levels. Our competitive advantage and vast resources act as an extension of your business with a number of unique services and programs to maximize your recoveries yet still maintain positive debtor/customer relationships. FDR was established in March 1991 and is 100% Canadian owned and operated. FDR has been a pioneer in the Canadian Receivable Management Industry being one of the few service providers able to successfully marry the strengths of a Contingency Collection Agency with the dedication and support of a Debt Purchaser. With the acquisition of TCS in April 2013, FDR improves it's offerings through First Party Collection services and an expanded US offering.