Susan O'Donnell

Susan O'Donnell has extensive experience in client services and account management, currently holding a position at FSSI - Financial Statement Services Inc. since September 2021. Prior to this role, O'Donnell served as a Customer Service Supervisor at Transit Air Cargo from September 2011 to March 2021, where responsibilities included overseeing a team and managing the hiring process. Earlier in their career, O'Donnell worked as a Senior Customer Service Representative at Transit Air Cargo, collaborating with sales colleagues to provide tailored shipping solutions for customers' trade show materials. O'Donnell's background also includes a tenure as a Senior National Account Representative at Toshiba from May 2003 to May 2009, maintaining a national account territory of over 300 accounts and facilitating successful client interactions across various departments. O'Donnell holds a Bachelor of Science degree in Early Childhood Education and Teaching from San Diego State University.