Sini Heliövaara

Sini Heliövaara has a robust background in customer service within the airport sector, having worked at Finavia since August 2011 in various roles focused on enhancing customer experience in non-commercial spaces. With a strong foundation in Helsinki Airport's customer service dating back to 2010, Sini has progressed from a Service Advisor to roles such as Customer Experience Specialist and Experience Co-ordinator, contributing valuable skills to the Service Development unit. Prior experience includes guiding passengers at Manpower Finland and supervising terminal operations at Linda Line Oy. Sini holds a Bachelor’s Degree in Tourism Management from Haaga-Helia University of Applied Sciences and has completed additional education at IU International University of Applied Sciences and Savonlinnan lyseon lukio.