Geoffrey Gamm

Director Of Customer And Community Success at findhelp

Geoffrey Gamm has a diverse work experience across multiple industries. Geoffrey is currently the Director of Customer Success Operations at findhelp, where they manage a team of Customer Success Managers and builds relationships with various organizations. Prior to this, they held roles such as Sr. Manager of Customer Success and Manager of Customer Success at the same company.

Before joining findhelp, Geoffrey worked at Epic, the largest healthcare software company in the US. There, they served as a Project Manager Team Lead, overseeing the implementation of Epic's Home Care and Hospice software for health systems nationwide. Geoffrey also worked as a Project Manager and Project Coordinator during their tenure at Epic.

Geoffrey also has experience in the non-profit sector, as the Senior Vice President of Operations at Blueprints For Pangaea. Geoffrey led national chapter expansion efforts and oversaw the reallocation of medical supplies from surplus areas to those in need.

Additionally, Geoffrey had a business development internship at VillageMD, a leading provider of primary care management services. Geoffrey assisted in data analytics and supported improvements in care coordination.

Prior to their professional career, Geoffrey worked as a Research Assistant at the University of Michigan. Geoffrey conducted scientific research on protein expression and its implications on aging and cancer.

Overall, Geoffrey Gamm has a strong background in customer success, project management, non-profit operations, and research.

Geoffrey Gamm obtained a Bachelor's Degree in Public Policy from the University of Michigan, where they studied from 2014 to 2018. Additionally, they have obtained several certifications including Reporting (Cogito) from Epic in April 2019, Home Health and Hospice from Epic in June 2018, and a Six Sigma Yellow Belt certification also from Epic (specific month and year not provided).

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Previous companies

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Timeline

  • Director Of Customer And Community Success

    April 1, 2023 - present

  • Sr. Manager of Customer Success

    September, 2022

  • Customer Success Team Lead

    March, 2021