Effi Azraf is a results-driven Senior Operations Manager with extensive experience in Telecommunications, Business Process Outsourcing, and Financial Institutions, among other sectors. Currently serving as Operations Manager at Fingular, Effi has consistently demonstrated a commitment to operational excellence and customer experience innovation. Previously, Effi held significant roles at Scicom MSC Berhad, WASIYYAH SHOPPE BERHAD, and Grab, where they achieved remarkable improvements in service levels, revenue growth, and team performance. Effi holds an MBA and is a certified professional in hospitality and digital transformation strategy.
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