Katie Thackray

Katie Thackray is a Customer Care Specialist at FINLAY, where responsibilities include enhancing the customer journey and increasing sales through Zendesk, BrightPearl, and Shopify. Prior experience includes working as an Optical Assistant at Specsavers, managing communications and demonstrating effective time management and teamwork skills. Additionally, as an Administrative Assistant at Ballykine Structural Engineers Ltd., Katie utilized strong organisational and people management skills to coordinate executive schedules and collaborate on social media marketing initiatives. Katie holds a degree in Health and Wellbeing with Social Policy from Liverpool Hope University, completed in 2019.