Eliane Dietrich

Eliane Dietrich has extensive experience in various financial institutions, specializing in change management, customer experience, and digital strategy. Eliane has held leadership roles in areas such as channels product management, e-channels service center, and e-banking administration & business support. With a background in business administration and IT, Eliane has successfully managed communication projects, sales initiatives, and client engagement strategies throughout their career. Eliane is currently a Senior Specialist in Strategy & Service Management at Eidgenössische Finanzmarktaufsicht FINMA, leading projects in digital channels and automation.