Melissa Schmidt

Melissa Schmidt, MBA, serves as the General Manager of Aftermarket Product Management & Parts Operations and General Manager of Service Transformation at Finning, where a focus on enhancing customer experience through process optimization and innovative service offerings is paramount. With a career at Finning since December 1999, roles include Priority Value Driver Owner, Customer Service Manager, and Corporate Service Operations Manager, demonstrating strong leadership in achieving business performance, maintaining a commercial mindset, and fostering adaptability. In addition to corporate responsibilities, Melissa is an Authorized MMP Instructor with PEMAC Asset Management Association of Canada, teaching critical modules for the Maintenance Management Professional designation. Educational qualifications include an MBA in Innovation from the University of Fredericton and a General Management Certificate from NAIT.