Melissa Jones is a seasoned Debt Collection Expert with over 27 years of experience in collections across various sectors including Banking, Finance, Insurance, and Government. Having held leadership roles such as Head of Contingent Collections and General Manager at Collection House, they managed significant teams across Australia, New Zealand, and the Philippines. Currently, Melissa serves as the Head of Collections at Finstro and is a Director at MEG Investments Pty Ltd, where they continue to leverage their extensive expertise in debt management. Melissa has also completed multiple certifications in credit management and financial services, further enhancing their capabilities in the field.
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