Lucian Stefan Prichici

Lucian Stefan Prichici has a diverse work experience spanning multiple companies and roles. Lucian Stefan currently works at FintechOS as the Technology Support Director, starting in April 2023. Before that, they were a Customer Success Manager at FintechOS from July 2021 to May 2023.

Prior to joining FintechOS, Lucian worked at Tangoe as the EMEA Senior Operations Manager from July 2019 to July 2021. In this role, they oversaw and guided the end-to-end service delivery for the EMEA market, managed hiring and staffing, and led projects to drive cost effectiveness and operational performance. Lucian Stefan also served as an Operations Manager at Tangoe from August 2017 to June 2019, where they led and managed EMEA operations, supervised a team, and ensured high-quality service delivery.

Before Tangoe, Lucian worked at NTT DATA Services as an Operations Manager from May 2015 to May 2017. In this role, they led and managed the EMEA Service Desk, implemented operational and governance processes, and managed hiring and staffing.

Prior to NTT DATA Services, Lucian had roles at Dell as a Technical Support Supervisor from December 2013 to May 2015, where they oversaw IT support and managed a team. Lucian Stefan also worked as a Global Accounts Catalog Manager at Dell from April 2012 to November 2013, managing customer accounts and coordinating order processing projects.

Lucian's earlier experience includes roles at Hewlett-Packard as a Sales Operations Support Manager from August 2011 to March 2012, and as a Customer Engagement Management Advisor from April 2010 to July 2011. Lucian Stefan also had various roles at UPC Romania, including Team Leader, L2 Technical Support Specialist, and Technical Support Specialist from 2007 to 2009.

Overall, Lucian possesses a strong background in operations management, customer support, and team leadership, with a focus on delivering high-quality services and driving cost effectiveness.

Lucian Stefan Prichici earned a Bachelor of Science (BS) degree in Law from Titu Maiorescu University, which they attended from 2005 to 2009. Lucian Stefan also holds a certification in ITIL v3 Foundation from EXIN, obtained in 2013.