Chris Baldwin

Chris Baldwin currently serves as the Sr. Customer Success Director at FinThrive, where responsibilities include designing and implementing customer success strategies aligned with client objectives and building executive-level relationships. Prior to this role, Chris was the Head of Customer Success at 2U, focusing on developing a high-performing team and nurturing client relationships. Chris also spent nearly a decade at Modernizing Medicine in Customer Success for Enterprise clients, managing a significant portfolio and enhancing the customer experience. Earlier experience includes a managerial position at Florida Cancer Specialists & Research Institute, overseeing clinic operations and patient satisfaction. Chris Baldwin is furthering education through the Executive Leadership Programme at Saïd Business School, University of Oxford, and holds an Associate of Science degree in Health Services from Pasco-Hernando State College.