Shantel Carlock

Customer Success Director

Shantel Carlock is an accomplished Customer Success Manager at FinThrive, with extensive experience in driving customer engagement and optimizing product software for revenue cycle management leaders since September 2011. Previous roles at FinThrive include Solutions Manager, Contract Analyst, Senior PAR, Client Engagement Manager, and Patient Account Representative. Prior to FinThrive, Shantel Carlock served as a Medical Billing Supervisor at Advanced Billing & Management Solutions, Inc. and as a Reimbursement Specialist at Byram Healthcare. Educational credentials include a Bachelor of Business Administration in Health Care Administration from Monroe University and an Associate of Arts and Sciences in Business from SUNY Orange.

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