Sam McCormick

Sam McCormick has held various management positions in the customer service industry, working for companies like FinTrU and Concentrix. With a background in overseeing client delivery, training and quality management, and performance improvement, Sam has consistently demonstrated a commitment to ensuring service levels and sales targets are met across different industries. From managing teams of trainers and coaches to customer care agents, Sam's leadership and coordination skills have been integral in driving operational effectiveness within the organizations.