Dylan Smit

Dylan Smit is a Senior Business Consultant at both The Next Label and Finture Careers since May 2022, having progressed through roles as Business Consultant and Candidate Consultant. Prior to this, Dylan Smit worked at Lidl Nederland from August 2017 to May 2022, where responsibilities included team leadership, quality monitoring, reporting metrics, identifying trends, and innovating processes as a Customer Care Specialist. Dylan Smit also served as a Customer Care Senior, handling escalated customer issues and liaising with transport companies, as well as responding to inquiries through public social media channels. Earlier experience includes functioning as a Customer Care Representative, managing first-line customer communications via email and phone.