Ju Song is an accomplished professional specializing in customer success and strategic management within the tech and e-commerce sectors. Currently serving as a Strategic Customer Success Manager at Fireblocks since June 2025, Ju previously held significant roles at LinkedIn as a Principal Customer Success Manager and at Amplitude, overseeing partner success operations. With experience at Cloudflare as both a Customer Success Manager and Business Development Manager, as well as managerial positions at Garena Group focused on cross-border projects for Shopee, Ju's background also includes digital media expertise at Essence and product strategy development at Samsung Electronics. Ju Song holds a Master of Science in Integrated Marketing Communications from Northwestern University, a Master of Science in Management from London Business School, and a Bachelor of Science in Applied Economics & Management from Cornell University.
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