Bailey Reese

Customer Success Manager at FireHydrant

Bailey Reese is a seasoned Customer Success Manager currently with FireHydrant since October 2023, and previously held the same title at Optimizely from April 2019 to October 2023, where support was provided for over 50 customers and more than $4.5M in ARR. Bailey has also served as a Strategic Sales Development Representative and Team Lead at Optimizely, generating a substantial pipeline and achieving high attainment rates. Prior experience includes a Marketing Associate position at Aspen Heights Partners, where event planning and customer service were key responsibilities, and a Quality Analyst Internship at Broadcast Music, Inc., which involved data analysis using SQL. Academic credentials include a Bachelor of Science in Marketing and Management Information Systems from Wilbur O. and Ann Powers College of Business at Clemson University, completed in 2018.

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