Jae Hong

Jae Hong has extensive experience in project management and operations, currently serving as Email Operations Lead at Firewood, which is now part of Media.Monks, since February 2018. Previously, Jae held roles including Account Director and Director of Project Management at Firewood. Prior to this, Jae worked at Salesforce as a Campaign Manager and at Epsilon as a Project Manager, where responsibilities included coordinating project scopes, timelines, and budgets. Early career experience includes positions as a Financial Aid Officer at The Art Institute of California and as a Financial Services Advisor at Ashford University, focusing on customer service and financial aid processes. Jae's career began at Pfizer as an Associate Biochemical Pharmacologist, conducting experiments and analyzing data. Jae holds a Bachelor's degree in Economics from UC San Diego and a Master's degree in Public Administration from Ashford University.