Giovanna Medina

Giovanna Medina has a diverse work experience spanning different roles and companies. Most recently, they have been working at Firmex since 2017. Their roles at Firmex include Director of Product Support, Manager of Product Support, and Client Services Consultant. Prior to joining Firmex, Giovanna worked at Provident México where they held various managerial positions including Operational Excellence/Standards & Innovation Manager, Best Practices Manager, and Agent Support Senior Coordinator. Giovanna also worked as a Translator & Interpreter, Office Administrator at Die Trim International, and Office Manager at Digital Comunicaciones. Giovanna's earlier experience includes working as an English Second Language Teacher at UPAEP. Overall, Giovanna has a strong background in customer service, project management, team leadership, and process improvement.

Giovanna Medina completed their Bachelor's degree in Business Psychology from Universidad Tecmilenio, where they studied from 2015 to 2019.