Norma N. is an experienced customer success professional currently serving as Customer Success Director at First Advantage, a role held since October 2023, after progressing from positions as Sr. Customer Success Manager and Customer Success Manager since July 2021. In this capacity, Norma N. leads strategic initiatives for an enterprise client base, managing a team focused on client retention, growth, and operational excellence. Previously, Norma N. worked as Transportation and Compliance Leader at NexTier Completion Solutions from January 2012 to December 2019, directing large-scale transportation, safety, and compliance programs during a merger, and ensuring compliance across multi-state fleet operations. Earlier experience includes serving as Transportation Compliance Manager at Certarus Ltd. in 2020, specializing in DOT, FMCSA, and HazMat compliance.
This person is not in the org chart
This person is not in any teams
This person is not in any offices