First Advantage delivers comprehensive background check solutions and insights that enable employers and housing providers to make confident choices, reduce risk, and maintain compliance. 

Information Technology

First Advantage

First Advantage's headquarters in Atlanta, GA, United States

Scott Staples

Steven Marks

Joy Henry

Elizabeth Price

Charlie Oyler

Brian Anderson

Akshaya Mehta

Harris Bornstein

Beth Price

Irina Kovach

Douglas Nairne

Bret Jardine

Joelle Smith

Judith Sim

Bridgett Price

John Rudella

James L. Clark

Joseph Osnoss

This department is responsible for analyzing and optimizing operational processes to enhance efficiency and support organizational goals.

Operations

This department focuses on ensuring client satisfaction and long-term partnership success through effective management and support.

Customer Success

This department focuses on the design, development, and maintenance of software applications and systems.

Software Engineering

The Customer Success and Customer Care Team at First Advantage focuses on enhancing the satisfaction and retention of clients through exceptional support and proactive relationship management. They provide comprehensive assistance, address client inquiries, and ensure seamless integration of First Advantage's background check solutions. This team plays a pivotal role in driving customer loyalty and optimizing the user experience by delivering innovative solutions and maintaining high standards of service.

Customer Success and Customer Care

This department is responsible for ensuring the quality and reliability of software products through testing and quality control processes.

Quality Assurance

This department oversees and guides the operational functions and initiatives within the organization.

First Advantage

Org chart

Board & advisors

Teams

Operations

Customer Success

Software Engineering

Customer Success and Customer Care

Quality Assurance

Operations Leadership

Offices

First Advantage

Org chart

Board & advisors

Teams

Operations

Customer Success

Software Engineering

Customer Success and Customer Care

Quality Assurance

Operations Leadership

Offices

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