Steven Rego

Steven Rego is an experienced quality assurance professional with over a decade of expertise in manual testing, test automation, API testing, and product management. Currently serving as an Associate Manager of Quality Assurance at First Advantage since April 2012, Steven has demonstrated leadership capabilities by overseeing teams and managing daily operations, including client service level agreements. Prior roles at First Advantage included Software Quality Assurance Specialist and Customer Service Team Lead, where Steven led a team of up to 25 associates and ensured operational efficiency. Prior experience as a Subject Matter Expert at Sitel involved conducting internal quality audits and handling customer escalations. Steven holds a Bachelor of Arts in English Language and Literature from Indira Gandhi National Open University and a Pre University Course Certificate in English from the National Institute of Open Schooling.