Krista Zaloudek

Krista Zaloudek is a seasoned professional with extensive experience in operations and support management, currently serving as a Zendesk Product Specialist at First American Title since January 2021. In this role, Krista analyzes business operations to optimize workflows and configure multi-brand Zendesk instances, while also leading discovery interviews and managing content in the Guide Knowledge Base. Previously, Krista was a Production Support Manager, partnering with stakeholders to streamline business processes and leading a team to provide technical support. Krista's background includes significant roles at Anderson Real Estate Group as Director Of Administration and Executive Assistant to the CEO, where contributions included writing successful RFPs and developing marketing strategies. As a co-founder and agent at Elmer Team, Krista grew a startup to achieve substantial revenue. Krista holds a Bachelor of Arts in Technical Theater from Southern Illinois University at Carbondale.