Jeff Koonce

Jeff Koonce is a seasoned IT professional with extensive experience in system administration and technical support. Currently serving as a Senior System Administrator at First Baptist Medical Center since November 2020, Jeff previously held positions at Tenet Healthcare and United Surgical Partners International, Inc., where roles included IT Support Specialist and Senior Desktop Support Technician. Notable experience also includes serving as Technical Team Lead at First Choice Loan Services, Inc., and Team Lead at CompuCom, showcasing expertise in managing service level agreements, supervising team operations, and handling escalations. Jeff Koonce's technical proficiency spans areas such as Microsoft Exchange, VPN, Active Directory, and network troubleshooting, reflecting a strong foundation in IT support and system management. Relevant educational qualifications include an A+ certification from Richland College.